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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norman Rickell

Norman Rickell

May 24, 2024

1  out of  5
rating by Norman Rickell
"I have been a customer of this office for 45 years and in the past couple years have left several voice mails requesting my call be returned...because of this i recently transferred my policies to another State Farm Agency much closer to my home. Bill Persons 1957 to 1994 and 2018 til now"
We responded:
"I am very sorry this happened. Donna"
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Raymond Wiley

May 23, 2023

5  out of  5
rating by Raymond Wiley
"Donna Gatlin’s agent has been so helpful throughout the years!! They have serviced all my insurance needs for the past several years!! They have always been timely in responding to messages and emails!! I’ve referred them to all my family for their insurance years!! The BEST customer service and agents I’ve ever had to deal with!!"
We responded:
"Thank you so much, Raymond! We are happy to help!"
Profile photo of Train 19

Train 19

April 3, 2023

5  out of  5
rating by Train 19
"The ladies at this particular State Farm are extremely professional and courteous, and go above and beyond to make sure that their customers are satisfied. I would recommend this branch to Eddie wife."
We responded:
"Thank you so much!"
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keeyon murray

March 28, 2023

5  out of  5
rating by keeyon murray
"Very wonderful location, Donna is extremely helpful. Callie is one of the best there is at her job. She has been super helpful in helping me with my insurance. It’s been hard trying to find good insurance but, this location got you"
We responded:
"Thank you so much Keeyon!"
Profile photo of Nikki Robinson

Nikki Robinson

March 23, 2023

5  out of  5
rating by Nikki Robinson
"Erica always help us with all of our insurance needs, helpful, and very polite! Donna Gatlin’s office is the best! You won’t regret calling these wonderful ladies for any insurance needs!"
We responded:
"Thank you Nikki! "
Profile photo of Robin Gardner

Robin Gardner

March 21, 2023

5  out of  5
rating by Robin Gardner
"When I called for a quote I received the information in a timely manner. Both representatives I spoke to were knowledgeable and helpful. I highly recommend this team."
We responded:
"Thank you so much Robin! We were glad to help."
Profile photo of Ian R.

Ian R.

March 20, 2023

5  out of  5
rating by Ian R.
"Very professional, extremely client oriented. Got me a great deal on insurance. Would recommend."
We responded:
"Ian, thank you so much! We are happy to have you. Donna"
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beth rodgers

March 2, 2023

5  out of  5
rating by beth rodgers
"Donna and her staff have provided the best service I have had for insurance of any kind. They are prompt, professional, and easy to talk to. They just helped me convert to autopay which makes things much easier, but I am sure I will have to stop there periodically just to visit!"
We responded:
"Thank you Beth!"
Profile photo of Acy Wilson

Acy Wilson

March 28, 2022

5  out of  5
rating by Acy Wilson
"Very professional,polite,helpful and saved me $ bundling."
We responded:
"We are glad to have you Mr. Wilson, thank you for the kind words."
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Nancy Cook

January 7, 2022

5  out of  5
rating by Nancy Cook
"Friendly, knowledgeable, efficient....and great rates!"
We responded:
"Nancy, thank you so much. We appreciate your business. Donna"
Profile photo of CHARLOTTE WATTS

CHARLOTTE WATTS

August 17, 2021

5  out of  5
rating by CHARLOTTE WATTS
"The best agent that I ever had in dealing with automobile insurance. She really takes time in making sure you have all the coverage that you need to fit your budget."
We responded:
"Thank you so much Charlotte!"
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Emily Arellano

January 27, 2021

5  out of  5
rating by Emily Arellano
"Professional, friendly, helpful! Thanks for great service!"
We responded:
"Thank you Emily!"
Profile photo of Wicked Works

Wicked Works

November 12, 2020

5  out of  5
rating by Wicked Works
"Stephanie & Donna were very expediate in providing quotes and full insurance. They provided a pleasant experience, offered very competitive rates, and had the expertise to to answer questions of a first time home owner. Highly recommended over other agents in the area which I unfortunately had to deal with before finding these great folks."
We responded:
"Thank you so much! We were happy to help!"
Profile photo of Sharla Taylor

Sharla Taylor

July 6, 2020

5  out of  5
rating by Sharla Taylor
"Very friendly and sends you your requested quote in a very timely manner!!!! Highly reccomend!!!"
We responded:
"Thank you Sharla! We appreciate your business!"
Profile photo of Nee

Nee

July 5, 2020

3  out of  5
rating by Nee
"Tag renewal issue vin number was wrong on insurance card DMV notified me of it I called state farm to correct it took them hours to contact me and correct the error they showed no concern didn't apologize luckily DMV didnt charge me a late fee."
We responded:
"I am sorry this happened to you. If you can give me your full name, I will look into it so I can find out what happened."
Profile photo of Chris Gibson

Chris Gibson

May 24, 2020

5  out of  5
rating by Chris Gibson
"Donna and her staff are amazing. They care and they go the extra mile."
We responded:
"Thank you so much Chris🙂"
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cesar perez

February 7, 2020

5  out of  5
rating by cesar perez
"She was very nice and professional"
We responded:
"Thank you so much!"
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Belinda Nored

January 3, 2020

4  out of  5
rating by Belinda Nored
"Great person to do business with"
We responded:
"Thank you so much Belinda!"
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Deborah Sims

August 5, 2019

5  out of  5
rating by Deborah Sims
"Donna is always so helpful and sweet!"
We responded:
"Thank you so much"
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real gamer

March 23, 2018

5  out of  5
rating by real gamer
"I love Donna and her staff they are the best"
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Josh Steele

October 31, 2017

5  out of  5
rating by Josh Steele
"Always a great experience with Donna and her staff! Very responsive and always helpful!!"
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Cece Hylton

March 27, 2017

5  out of  5
rating by Cece Hylton
"Always helpful and informative. Pleasure to deal with."
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J Cassady

March 22, 2017

5  out of  5
rating by J Cassady
"Donna Gatlin handles all of my insurance needs. I have had fast and efficient claim resolution and excellent customer service!"
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Frank Cassady

March 22, 2017

5  out of  5
rating by Frank Cassady
"Great Service. Always there when I need them. Very friendly staff."
Profile photo of Cadey Surrett

Cadey Surrett

March 21, 2017

5  out of  5
rating by Cadey Surrett
"This is a great office! I love State Farm! Donna and her team are extremely helpful and very pleasant to deal with! I would highly recommend this office!"